Cancellation & Refund

At RoyalNivas, we strive to offer transparency and flexibility in all your real estate transactions. Please review our Cancellation and Refund Policy carefully before proceeding with any booking or purchase.

Cancellation Policy
Property Bookings:
Clients may request to cancel a property booking within 24 hours of the date of booking. Cancellation requests must be made in writing via email or through your assigned agent.

Project Changes:
In the event of project delays, changes, or unavailability from the developer's side, clients will be given options for alternative properties or the option to cancel the booking.

Processing Time:
Cancellation requests are typically processed within 7 business days after receiving a formal request.

Refund Policy

Refund Eligibility:
Refunds will be applicable only if the cancellation is made within the eligible cancellation period and according to the terms stated in the booking agreement.

Refund Amount:

Full refund: 

If cancellation is made within 24 hours, and no third-party charges have been incurred.

Partial refund:

 If certain administrative or third-party processing fees apply, these will be deducted from the total refund amount.

Non-Refundable Situations:

After the cancellation window has passed.

If the buyer defaults on agreed payment schedules.

In cases where legal documentation has already been finalized.

Refund Process:
Refunds will be processed via the original mode of payment within 7 days after the cancellation is confirmed and all necessary documentation is completed.

 Important Notes: 
Each project or property may have specific terms set by the developer or seller. 

Please ensure you review the specific agreement provided at the time of booking.

RoyalNivas reserves the right to update this Cancellation & Refund Policy at any time without prior notice.

For any further queries, please contact our support team at support@royalnivas.com or call us at +91 11 4105 1133.